FAQ

Do you ship internationally?

We only ship to the United States, Canada, and Mexico at this time.

When will I receive my order?

Orders will typically be processed within 3-4 business days of purchasing. Once an order has been shipped, please allow up to 1-2 weeks to receive domestic orders, and 4-6 weeks to receive international orders.

For made to order items, please refer to the product page for processing and shipping times.

If you have additional questions regarding shipping, please email info@whereisjooj.com

Will my order come with tracking?

All orders will include tracking EXCEPT for orders with 10 or fewer stickers, which will be sent via letter mail to reduce costs.

If you would like to be able to track your sticker order, please upgrade to the package shipping option at checkout.

What is your return policy?

All sales are final. If there is a defect with a product you have received, please email info@whereisjooj.com as soon as possible.

Do you take commissions?

Commissions are currently closed. Please follow our Instagram to stay updated!